Last Updated: November 30th, 2024
At Femax Sp. z o. o., we respect and prioritize the privacy of our customers, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
By using our website or providing your personal data, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect different types of personal and business-related data to provide and improve our services. The data we collect includes:
1.1 Personal Information
When you interact with our website or make inquiries, we may collect:
- Name (first and last name)
- Company Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely)
1.2 Website Usage Data
When you visit our website, we may collect non-personal information such as:
- IP Address
- Browser type and version
- Pages visited and time spent
- Device type and operating system
1.3 Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience, analyze traffic, and improve our services. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
Femax Sp. z o. o. collects and processes data for the following purposes:
- Order Processing & Delivery: To fulfill wholesale orders and provide seamless shipping.
- Customer Support: To respond to inquiries, requests, and complaints.
- Marketing & Promotions: To send product updates, promotions, and industry news (only if you opt-in).
- Business Operations: To improve website functionality, logistics, and wholesale distribution.
- Legal Compliance: To comply with tax laws, fraud prevention, and regulatory requirements.
We do not sell, trade, or rent your personal information to third parties.
3. Sharing & Disclosure of Information
We may share your information with trusted third parties in the following situations:
3.1 Service Providers & Partners
We work with logistics companies, payment processors, and IT service providers who assist in order fulfillment and website maintenance.
3.2 Legal Requirements
We may disclose information if required by law, government requests, or to protect our legal rights.
3.3 Business Transfers
In case of a merger, acquisition, or sale, your data may be transferred to the new business entity.
4. Data Security & Protection
Femax Sp. z o. o. implements strong security measures to protect your data, including:
✅ Secure Socket Layer (SSL) encryption for online transactions
✅ Restricted access to personal data
✅ Regular security updates and monitoring
While we take every precaution, no online transmission is 100% secure. Please safeguard your login credentials and report any suspicious activity.
5. Your Rights & Choices
Under GDPR and other privacy laws, you have the right to:
✔ Access Your Data: Request a copy of the personal data we store.
✔ Correct or Update: Edit your contact details if incorrect.
✔ Opt-Out of Marketing: Unsubscribe from promotional emails.
✔ Request Deletion: Ask us to erase your data (subject to legal obligations).
✔ Restrict Processing: Limit how we use your data.
To exercise these rights, contact us at privacy@femaxspzoo.com.
6. Third-Party Links & Services
Our website may contain links to external sites. Femax Sp. z o. o. is not responsible for third-party privacy policies, and we encourage you to review their policies separately.
7. Retention of Data
We retain personal data only as long as necessary for business, legal, and compliance purposes. Unnecessary data is securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided personal information, please contact us for removal.
9. Updates to This Privacy Policy
Femax Sp. z o. o. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates may be communicated via email.
Last Updated: November 30th, 2024
10. Contact Us
For privacy inquiries, requests, or concerns, please reach out to:
📧 Email: info@femaxspzoo.com
📍 Address: SZCZĘŚLIWA 25, 80-176 GDAŃSK, Poland